Privacy Policy
Effective Date: 25 May 2024
1. Introduction
Welcome to Scent Collection Pty Ltd, accessible at scentcollection.com.au. We are committed to protecting the privacy of our users and customers. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to protect it.
2. Information Collection
We collect information to provide better services to all our users. The types of personal information we collect include:
- Personal Identification Information: Name, email address, phone number, shipping and billing address.
- Usage Data: Information on how the Service is accessed and used, including your IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
3. Use of Data
Scent Collection Pty Ltd uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent, and address technical issues
- To provide you with news, special offers, and general information about other goods, services, and events we offer
4. Data Sharing
We do not sell or rent personal data to third parties. We may share your data with trusted third parties to perform functions and provide services to us, including hosting and maintenance, customer relationship, database storage and management, and direct marketing campaigns. Any third party we share your data with is required to provide the same or equal protection for your data as stated in this Privacy Policy.
5. Security of Your Personal Information
Scent Collection Pty Ltd takes the security of your personal information very seriously and is committed to protecting it from unauthorised access, alteration, disclosure, or destruction. We implement a variety of security measures to maintain the safety of your personal data when you enter, submit, or access your personal information.
Measures we use include:
- Encryption: We use SSL protocol to encrypt data transmitted to and from our website, ensuring that your data is protected against unauthorised access.
- Secure Servers: Your personal information is stored on secure servers that are protected against physical and electronic attacks.
- Access Controls: Access to personal data is strictly limited to personnel who need access to perform their job functions. We enforce strict guidelines to ensure that staff adhere to our privacy policies and confidentiality agreements.
- Regular Audits: We conduct regular reviews and audits of our security measures and practices to ensure we maintain high standards of data protection.
- Incident Response Plan: In the unlikely event of a data breach, we have a robust incident response plan designed to promptly investigate the breach and mitigate any damage caused by such breaches.
6. Questions
If you have any questions concerning our privacy policy, please contact us at [email protected].
